Resources
Media Guide
A clear guide to sharing deposit screenshots, slips, and supporting files across South African teams.
How Media Guide supports a working week
The Media Guide page explains how to share deposit screenshots, slips, and supporting files without creating confusion for the next person. It focuses on clear file names, readable images, and the reference details South African accounts teams need for statement matching.
When sending deposit evidence, capture the full screen or full slip before anything is cropped. The image must show the amount, payment date, payer or account reference, and the bank channel used, such as ATM deposit, branch deposit, app transfer, or internet banking. Teams in Johannesburg, Durban, Cape Town, and outlying towns often pass files between branches and head office, so missing details create extra statement chasing later.
One clear file is better than five partial images from different chats. Save the first proof with a filename that includes the date, amount, and reference, then keep any later bank confirmation in the same folder as the cash-up or remittance. That habit gives the accounts person one place to check when a line on the statement needs support.
Images that reconcile properly
From one page, teams can see what a usable deposit image looks like and what details must stay visible for recon. The guide covers file naming, image order, and short notes that help accounts staff match a screenshot or slip to a bank statement entry. It is written for shared mailboxes, WhatsApp handovers, and finance folders used across South African branches.
Use Media Guide alongside any internal filing rules before sending deposit proof to finance or operations. Check the reference, amount, and transaction date a second time, and make sure the bank name or payment channel appears in the image. If you send a query through the contact form, include one sample file that shows how your team currently captures deposit evidence.
- File names with date, amount, reference
- Uncropped proof from app, ATM, or branch
- Statement snippets paired with deposit proof
Checks for South African banking proof
South African deposit records often move between store managers, drivers, finance clerks, and bookkeepers before month-end. A branch slip from Germiston, an ATM deposit from Durban North, or an EFT screenshot from Cape Town should all show the same core fields clearly enough for statement matching. Keep each payment batch separate so daily takings are not mixed with a once-off customer transfer.
Load shedding, poor signal, and cracked phone cameras often affect the quality of banking proof. Take the image in good light, avoid glare on printed slips, and confirm that the banking app screen includes the completion details rather than an input page. Where WhatsApp compresses images too heavily, save the original file to shared storage first.
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What to include in each capture
Guide for screenshots, slip photos, and statement snippets used in deposit reporting. Show the amount, date, reference, and bank channel clearly, without cropping out key details.
Keeping the screenshot, deposit slip, and cash-up together reduces missing context during filing. Keep it with the bank proof and reference note when the bookkeeper needs supporting media for statement matching.